Shipping Policy
Thank you for shopping with ShopVestora. We are committed to delivering your orders safely and efficiently. This Shipping Policy explains how we process, ship, and deliver orders across Pakistan. Please read it carefully before placing an order.
1. Order Processing Time
All orders are processed within 1-2 business days after your order has been confirmed.
Orders placed on weekends or public holidays will be processed on the next business day.
If there is any unexpected delay in processing your order, we will notify you using the contact information provided with your order.
2. Shipping Methods
We partner with trusted courier services to deliver orders across Pakistan.
The courier service used for your order may vary depending on your delivery location and product availability.
3. Delivery Time
After your order has been processed, estimated delivery time is 5-8 business days.
Delivery times may vary due to:
- Delivery location
- Courier operations
- Public holidays
- Weather conditions
- Other unforeseen circumstances
While we strive to deliver orders within the estimated timeframe, delivery dates cannot be guaranteed.
4. Shipping Charges
Shipping charges are displayed during checkout before your order is confirmed.
Shipping Cost: RS.250
Any free shipping promotions, if available, will be clearly mentioned on our website.
5. Order Tracking
Once your order has been dispatched, we will provide tracking information via SMS, email, or another available communication method (where applicable).
You can use the tracking details to check the status of your shipment.
6. Incorrect Shipping Information
Customers are responsible for providing accurate shipping information when placing an order.
We are not responsible for delivery delays or failed deliveries resulting from incorrect or incomplete addresses provided by the customer.
7. Lost, Damaged, or Delayed Shipments
If your order is significantly delayed, arrives damaged, or appears to be lost during transit, please contact us as soon as possible.
We will work with the courier service to investigate the issue and assist you in finding a suitable resolution in accordance with our store policies.
8. Contact Us
If you have any questions regarding shipping or delivery, please contact us.
Store Name: ShopVestora
Email Address: myshopvestora@gmail.com